The Leadership Team: Shifting From Survival to Excellence with the Resources of the Society

Recorded: Tuesday, November 21st, 2017


Roger Bermingham, MD; Fred Pitzl; Victoria Walker MD, CMD; Wendy Walters, RN

The post-acute and long-term care (PALTC) team comprised of the administrator, director of nursing, and medical director all have valuable leadership roles in creating environments that allow consistent delivery of outstanding care.  However, often the left hand does not know what the right hand is doing. Frequently, the critical link between the administrator and the medical director is overlooked because the medical director is seen as an “outsider” who should connect with the director of nursing on clinical issues as needed. All team members are most effective when they function as a cohesive unit.  In this webinar, we will discuss practical ways to make the teamwork concept a reality.

Learning Objectives:

  • Persuade administrators, medical directors, directors of nursing, and QAPI coordinators to function as a leadership team.
  • Create an action plan for establishing an effective leadership team.
  • Recognize and utilize the resources of the Society to support the leadership team efforts.


Physician Credits:
1.5 CME, 1.5 CMD management
CME/CMD Credits Available until November 2020
Administrator Credits:
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.50 clock hours and 1.50 participant hours. Program Approval Code: 20181120-1.50-A39662-DL

Member Non-Member


Speaker Biography:

Roger Bermingham, MD, CMD, is a graduate of UCLA school of medicine and completed his residency in Family Medicine at University of Iowa prior to doing several years of full scope rural Family Medicine. Dr. Bermingham joined the faculty at the Fort Collins Family Medicine Residency in 1987 and has been there since. He became certified in Geriatrics in 1989 and focused his practice starting in 2001 to non-clinic based geriatrics, including medical direction of several Fort Collins Nursing Homes. Dr. Bermingham has been a member of AMDA since the early 90’s and has served as an officer in the Colorado Medical Director’s association for several years.

Fred Pitzl has been in the senior care industry for 26 years.  He began his career as a Recreational Therapist and has worked as a Recreational Therapist and Regional Consultant for Life Enrichment Programs in a four state area.  He also taught Recreation Leadership classes at The University of Northern CO.  In the last 13 years, Fred has served as a Nursing Home Administrator in the Northern CO area.  He currently serves as the Administrator of The Good Samaritan Society Fort Collins Village. 

Fred previously served as the District 2 chair for the Colorado Health Care Association and was part of a teaching group for new Administrators.  He is currently involved with the state wide Long Term Care Advisory Committee and serves as a member of The Good Samaritan Society Foundation board.

Victoria Walker MD, CMD, is the Chief Medical and Quality Officer for the Evangelical Lutheran Good Samaritan Society, the largest non-profit provider of LTC and senior services. She began her career as a family practice physician in a small Midwestern community. After several years providing community care, she shifted to working in a psychiatric hospital, where she developed a special interest in caring for those with dementia with challenging neuropsychiatric symptoms, advanced illness care, and the medical director role.  Dr. Walker is a Clinical Associate Professor in the Department of Family Medicine and Geriatrics at the University of South Dakota Sanford School of Medicine and is an APSA Congressional Health and Aging Policy Fellow. She currently services as Chair of the Society’s Clinical Issues Subcommittee.

Wendy Walters, RN, BSN, graduated with a Bachelor of Science in Nursing from University of Northern Colorado in Greeley, CO in 1998. Wendy began her career in acute care, but has spent the vast majority of her time as a nurse in the long term care setting, with over 12 years of experience as a Director of Nursing.

Speaker Disclosures:

All members of the education and online education committees have no financial relationships to disclose. Society staff have no financial relationships to disclose. Speakers of this program have no financial relationships to disclose.