A letter to the facility Tom's mother lived in:

I want to thank you all for taking such good care of my mother. During my visits, I always found the facilities to be well maintained and very clean. You always offered health meals that I know Mom enjoyed. Most of all, I want to recognize all of the staff. I was impressed by the attention that you provided for mom. You always had a detailed, personal story to tell me about Mom’s life there with you. I could not have ever cared for Mom as professional as you all did. You provided a fun, home-like environment there for Mom. In addition, I am very thankful for all you did to make my mom’s post-stroke last days as comfortable as possible for her.